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About Plateau TechComm
Plateau TechComm is Nancy Riccio, a seasoned technical writer/editor who began her professional life as a hydrogeologist in 1986 after graduating from Northern Arizona University. Between 1986 and 2000, Nancy worked for two hydrogeologic consulting firms — Montgomery & Associates in Tucson, Arizona, and Pacific Groundwater Group in Seattle, Washington. She gradually transitioned to writing and editing reports, proposals, and other technical documents on a part-time basis to writing full time. In 1997, Nancy began a year-long program at the University of Washington, where she earned a certificate in Technical Writing & Editing and fine-tuned her skills.
Nancy has worked as a freelance writer, editor, and web designer since 2001. She is proficient in many software applications, including:
• Word processing / desktop publishing: Word, FrameMaker, Publisher
• Graphics: Fireworks, PhotoShop, Visio, Grapher, AutoCAD, SnagIt
• Web authoring: Dreamweaver, FrontPage
• General: Acrobat (Distiller, Exchange, Catalog), Outlook, PowerPoint, Excel, WinZip
Other capabilities include a solid working knowledge of HTML and familiarity with several programming languages (FORTRAN, C++, and Visual Basic).
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